Updated On 08/18/2008  The validity of this article may expire without notice.

Indonesia
PT. Century Textile, Tbk (CENTEX)
Sales Department
Ernah Mulyanti

1. Q1. What does your company do?

   Our company is one of integrated textile mills of T/C, shirting cloth where we process from spinning to weaving & dyeing/finishing. Our main product is woven fabric with the market of almost 90% for export and about 10% for local market.

2. Q2. What does your department/section do and what work are you in charge of?

   My department is Sales department and I am one of sales staff. Our department takes care of all inbound inquiries from our customer, which we follow up until they are completed. Other than the above, we try to introduce/promote to customers when there is any new development in order to expand our export market.

3. Q3. What kind of job do you mainly put a lot of effort into?

   We always try our best to make the customers satisfied and also try to find the best solution as soon as possible whenever any problem arises.

4. Q4. When do you feel rewarded at work?

   I learned new knowledge especially about textile market which I never knew before. I learned more about how to be responsible and how to communicate with customers and also got to know the characters of every customer.

5. Q5. What was your most impressive work?

   The impressive work is when I had an opportunity to visit my overseas customers where I was able to communicate directly, get to know them better, and get more information regarding their company and what they do. Through this opportunity, we also tried to expand our market by promoting/introducing more of our existing items and our new product development.

6. Q6. What is it that you put a lot of effort into in your personal life?

   I spend my time on my hobbies i.e. listening to music, going to the cinema, shopping and hanging out with my friends. I try to enjoy my life doing many nice activity which can make my life so cheerful and colorful.