Following up on clients’ inquires 
for successful sales

Updated on July 7, 2016. The validity of this article may expire without notice.

China Jonathan Fung Textile Department
Toray International Trading (Hong Kong) Co., Limited (TIHK)

  1. Q1. What was your most impressive work?
    The most impressive work since I joined the team is giving presentations on the topic of the local Fashion Week to colleagues working in the Penfabric Sdn. Berhad (PAB), one of the Toray Group companies in Malaysia. As there is no such kind of fashion event in Malaysia, the presentation serves as a piece of useful information for their product development. I am grateful to have the chance to share what I have experienced in this local event.
  2. Q2. What does your company do?
    TIHK is a trading company which sells textiles for garments, textile related products, water purifiers and film products.
  3. Q3. What does your department/section do and what work are you in charge of?
    Textile 3 Section is a team that specializes in supplying textiles for men's dress shirts, uniforms or work wear. My job is handling the inquiries and following up on the development and bulk shipments of several clients who are the wholesalers supplying fabrics for workwear and school uniforms. Besides that, I assist in inquiries from other clients handled by the team.
  4. Q4. What kind of job do you mainly put a lot of effort into?
    I put a lot effort into following up inquiries of clients carefully and communicating with the mill effectively, in order to meet the clients' needs.
  5. Q5. When do you feel rewarded at work?
    The moment when I feel rewarded is when I successfully acquire bulk orders from clients. Placing orders is the final successful stage of the whole development process. There is a lot of effort put in by the team.
  6. Q6. What is it that you put a lot of effort into in your personal life?
    In my personal life, I put a lot of effort in keeping a healthy lifestyle for myself. Regular exercise and balanced eating habits are equally indispensable. No matter what kinds of achievements we have, such as money or reputation, without a healthy body, it will all become useless.