Communication with Employees
Communication via In-house Newsletters and Intranet
The Toray Group employs various forms of media such as printed in-house newsletters, intranet, and company-wide bulletin boards to stimulate communication among employees. Messages from the company president appear in all of these media. The in-house newsletter is published in three languages (Japanese, English, and Chinese) to keep employees informed about management and business topics as well as corporate projects.
In January 2017, the Group launched an English-language intranet for Group companies in three ASEAN countries and implemented a survey for Malaysian users, which account for a high share of viewership. The Group will expand the English-language intranet beyond ASEAN, and will survey users on the content they want while improving content management and response times.
Circulation of Toray Group's publications
Japanese edition of People in-house newsletter:
Around 15,000 copies per issue (published six times per year)
English edition of People in-house newsletter:
Around 3,000 copies per issue (published four times per year)
Chinese edition of People in-house newsletter:
Around 6,500 copies per issue (published four times per year)
Toray Management newsletter for managers:
About 6,000 copies per issue (published five times per year)
Employee Attitude Survey
Toray conducts an employee attitude survey for its employees, including those assigned to Group companies in Japan, implementing the survey in the same time frame as the customer satisfaction survey. The survey in January 2017 received a 97% response rate. It sought to gauge the level of employee engagement, implementation of the medium-term management program, motivation level of employees, and workplace conditions. The survey results are used to identify gaps that may exist between employee attitudes and customer assessments from customer satisfaction surveys, and analyze the level of communication between managers and staff. The results of the employee attitude survey are circulated within the company to provide feedback.
Meetings with Employees and Labor Unions
Number of meetings with employees or labor unions
Reporting scope: Toray Group
Fiscal 2016 target:
No annual numerical target
Celebrating Family Day at Zoltek Companies Plants
Zoltek Companies, Inc. organizes Family Day events every year at its main plants in Mexico and Hungary. These events are organized for employees along with the family and friends who support them, in appreciation of the daily work of employees and to bring everyone together to further strengthen their bonds and friendships.
The event at the Mexico plant drew 1,500 people. In addition to giving out awards to employees with five years of perfect attendance, there were various performances and a dance contest for families, as well as other attractions such as a drawing workshop. Children of employees made handprints on panels that will be hung up on the plant walls, to gently remind employees to think carefully before acting—for their own safety and for that of their beloved family members.
The Family Day at the Hungary plant was attended by 5,000 people, setting a new attendance mark. The program included a cooking contest featuring traditional Hungarian dishes such as fish soup, stew, and goulash (beef stew with bell peppers). There were sports competitions, a firefighter show, and a performance by a traditional Japanese drum troupe, as well as play attractions for children. The event offered something for people of all ages, and was headlined by a well-known Hungarian rock band.
- Employees receive five-year perfect attendance awards, coming up on stage with their families
- Children of Zoltek employees make handprints on panels to be hung on plant walls
- Children enjoy the play attractions
- Attendees having fun at the concert by a well-known rock band