CSR Road Map and Progress on Key Performance Indicators in Fiscal 2016

The Toray Group assembles a CSR Road Map based on its CSR Guidelines every three years. This serves as the Group's medium-term plan for executing CSR initiatives. The CSR Road Map designates implementation leaders for each item of the CSR Guidelines, and sets out specific action goals as well as key performance indicators (KPIs). The progress on achieving the KPIs is quantitatively managed each fiscal year.

Fifth CSR Road Map Results and Development of Sixth CSR Road Map

Under the Fifth CSR Road Map implemented from fiscal 2014 through fiscal 2016, the Group made steady progress in the areas of CSR education, corporate ethics, legal compliance education, risk management, socially responsible procurement, and social contribution activities.

The newly assembled Sixth CSR Road Map is being implemented from fiscal 2017 through fiscal 2019, the same period as the medium-term management program, Project AP-G 2019. The Sixth CSR Road Map sets out new CSR strategies and serves as the Group's guide for addressing the material issues that have been identified as critical to stakeholders and the Group, outlining concrete initiatives to address the material issues. Moving forward, the Group will focus its efforts on initiatives that address the material issues.

The road map includes group-wide KPIs in most areas, mandating group-wide efforts to meet CSR objectives. The Group will continue to disclose its progress in executing the Sixth CSR Road Map every year in its CSR report.

  • Table: Fifth CSR Road Map (Fiscal 2014–2016)(PDF:149KB)
  • Table: Sixth CSR Road Map (Fiscal 2017–2019)(PDF:77KB)

Progress on Fiscal 2016 Key Performance Indicators, by CSR Guideline Chapter

Contributing Solutions to Social Issues through Business Activities

CSR Guideline Chapter

7 Contributing Solutions to Social Issues through Business Activities

Provide solutions that help address global-scale environmental issues such as climate change, and address social issues by improving the quality of medical care, reducing the burden on medical staff, and contributing to health maintenance and longevity

Implementation leader1 Koichi Abe
Executive Vice President, General Manager of Intellectual Property Division, Automotive Material Strategic Planning Department, Global Environment Business Strategic Planning Department, Life Innovation Business Strategic Planning Department, Technology Center, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) Help address social issues by developing innovative materials and new technologies, focusing on Green Innovation and Life Innovation fields
  2. (2) Implement life cycle assessment for principal products, and contribute to greenhouse gas reduction throughout product life cycles
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Sales of Green Innovation businesses
Toray Group 700 billion yen 628.2 billion yen
  1. (2) Sales of Life Innovation businesses
Toray Group 170 billion yen 195.5 billion yen
  1. (3) Frequency of calculating CO2 emissions reduction due to adoption of Green Innovation products, using new LCA analysis and guidelines for calculating avoided greenhouse gas emissions
Toray Group At least 6 times per year 10 times

The degree of success is defined as follows: ◯ means the target was fully met; △ means the target was 50% met or better; and ✕ means the target was less than 50% met. "N.A." means no targets were specified for the fiscal year under review.

  1. 1 Names and job titles of implementation leaders are current as of March 31, 2017.
  2. 2 For key performance indicators with no numerical targets, the results will not be categorized by degree of success but will be disclosed and monitored.

Corporate Governance and Management Transparency

CSR Guideline Chapter

1 Corporate Governance and Management Transparency

Continually revise management systems, strengthen internal controls and strive for timely and appropriate information disclosure as part of efforts to fulfill the company's social responsibilities

Implementation leader1 Toru Fukasawa
Senior Vice President, Chief Social Responsibility Officer, General Manager of General Administration & Legal Division, Investor Relations Department, Corporate Communications Department, Advertising Department, Tokyo Head Office, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) Enhance management transparency, continually reflect stakeholder feedback in management, and fulfill responsibilities to explain corporate activities
  2. (2) Perform monitoring based on the Basic Policy for Internal Control Systems, in accordance with Japan's Companies Act
  3. (3) Establish a group-wide management system for social responsibility, and stimulate initiatives by expanding training and education, etc.
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Percentage of matters subject to disclosure requirements that are disclosed via website
Toray 85% 78%
  1. (2) Percentage of group companies performing CSR training
Toray Group 100% 100%
  1. (3) Percentage of group companies performing CSR activities
Toray Group 100% 100%
  1. (4) Number of stakeholder dialog meetings
Toray At least twice per year Twice

Corporate Ethics and Legal Compliance

CSR Guideline Chapter

2 Corporate Ethics and Legal Compliance

Ensure all executives and employees uphold a sense of responsibility, fairness and high ethical standards, and always act in accordance with the law to maintain the trust of society

Implementation leader1 Toru Fukasawa
Senior Vice President, Chief Social Responsibility Officer, General Manager of General Administration & Legal Division, Investor Relations Department, Corporate Communications Department, Advertising Department, Tokyo Head Office, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) No major cases of non-compliance or violation notices throughout the Toray Group
  2. (2) Promote compliance activities in accordance with the conditions of each country or region
  3. (3) Enhance awareness-raising and educational activities relating to corporate ethics and legal compliance
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Number of major violations of laws or ordinances
Toray Group 0 violations 1 violation
  1. (2) Number of ethics training sessions for new executives
Toray Group (Japan) At least once per year Once
  1. (3) Number of internal legal audits, improvement rate of problems found in internal legal audits
Toray Group (Japan) At least 8 times per year/100% N.A.
  1. (4) Percentage of group companies implementing e-learning for corporate ethics and legal compliance
Toray Group (Japan) 100% 100%
  1. (5) Percentage of group companies providing information and implementing education on major laws and regulations
Toray Group 80% 100%

Risk Management

CSR Guideline Chapter

5 Risk Management

Enhance group-wide risk management systems including those pertaining to information security. Build systems capable of rapidly responding to unexpected circumstances and disclosing accurate information

Implementation leader1 Toru Fukasawa
Senior Vice President, Chief Social Responsibility Officer, General Manager of General Administration & Legal Division, Investor Relations Department, Corporate Communications Department, Advertising Department, Tokyo Head Office, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) Strengthen corporate risk management throughout the Group and reduce risks in global business development
  2. (2) Prepare and effectively operate business continuity plans for major earthquakes and influenza pandemics
  3. (3) Ensure implementation of information security measures and reduce number of incidents
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Percentage of group companies with enterprise risk management systems
Toray Group 100% 100%
  1. (2) Percentage of group companies in Japan implementing continuous review of risk management
Toray Group (Japan) 100% 100%
  1. (3) Percentage of group companies outside Japan implementing continuous review of risk management
Toray Group (Outside Japan) 100% 100%
  1. (4) Percentage of priority risks improved
Toray 90% 95%
  1. (5) Percentage of group companies preparing emergency response plan for business continuity
Toray Group (Japan) 100% 100%
  1. (6) Percentage of group companies experiencing information security-related incidents, compared with fiscal 2013
Toray Group 70% 142%

The degree of success is defined as follows: ◯ means the target was fully met; △ means the target was 50% met or better; and ✕ means the target was less than 50% met. "N.A." means no targets were specified for the fiscal year under review.

  1. 1 Names and job titles of implementation leaders are current as of March 31, 2017.
  2. 2 For key performance indicators with no numerical targets, the results will not be categorized by degree of success but will be disclosed and monitored.

Human Rights Promotion and Human Resources Development

CSR Guideline Chapter

8 Human Rights Promotion and Human Resources Development

Secure and train personnel, diversify and strive to protect employment, respect human rights, and continuously improve workplaces

Implementation leader1 Shigeki Taniguchi
Vice President, General Manager of Personnel & Industrial Relations Division, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) Respect for human rights and fair promotion based on ability throughout the Toray Group by eliminating discrimination based on race, gender, education, nationality, religion, and physical attributes
  2. (2) Build a vibrant and rewarding workplace culture
  3. (3) Actively provide employees with educational opportunities, and secure and foster human resources who can play a vital role on a global stage
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Women in management positions (%)
Toray No numerical target determined 4.5% N.A.
  1. (2) Percentage of companies achieving legally mandated employment rate of persons with disabilities
Toray Group (Japan) 100% 59.4%
  1. (3) Percentage of available annual paid leave used by employees
Toray No numerical target determined 89.8% N.A.
  1. (4) Training expenditures per employee (yen)
Toray No numerical target determined 101,607 yen N.A.
  1. (5) Number of local core staff outside Japan who participate in training courses
Toray Group(overseas) No numerical target determined 216 N.A.
  1. (6) Percentage of group companies in Japan implementing human rights education and training
Toray Group (Japan) 100% 100%

Product Safety and Quality

CSR Guideline Chapter

4 Product Safety and Quality

Provide safe, highly reliable products by striving to enhance management systems for product safety and quality assurance, and disclose appropriate information

Implementation leader1 Akira Umeda
Senior Vice President, General Manager of Purchasing & Logistics Division, Product Safety & Quality Assurance Planning Department, Manufacturing Division, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) Achieve zero product accidents
  2. (2) Enhance the group-wide framework for product safety and quality assurance
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Number of product accidents
Toray Group 0 product defects 0 product defects
  1. (2) Percentage of complaint costs to net sales, compared with fiscal 2011–2013 average
Toray 50% 101%
  1. (3) Implementation rate for product safety and quality assurance education
  1. ● Implementation rate for company-wide education
  2. ● Implementation rate for education at business division, department or group company level
Toray Group (Japan) 100% 100%

Facilitating CSR Initiatives Throughout the Supply Chain

CSR Guideline Chapter

9 Facilitating CSR Initiatives Throughout the Supply Chain

Promote CSR activities throughout the entire supply chain by working closely with suppliers, processing vendors, customers and distribution companies

Implementation leader1 Takashi Kato
General Manager, Purchasing & Logistics Division, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) Request major suppliers and business partners to practice CSR procurement
  2. (2) Respond to all CSR procurement surveys from corporate customers
  3. (3) Build group-wide CSR procurement framework
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Percentage of major suppliers and business partners practicing CSR procurement
Toray N.A. 90% or more
  1. (2) Percentage of group companies that have implemented the CSR procurement framework
Toray Group (Japan) 100% 100%
  1. (3) Percentage of responses to CSR procurement survey requests from corporate customers
Toray 100% 100%
  1. (4) Reduction in CO2 emissions per unit of sales from distribution activities (year-on-year)
Toray 1% -4%
  1. (5) Percentage of modal shift to sea or rail for transport across distances for 500 km or more
Toray 40% 32%

Communication

CSR Guideline Chapter

6 Communication

Encourage dialogue and cooperation with stakeholders including employees, stockholders, investors, business partners, consumers, local communities, non-profit organizations, government and administrative agencies, mass media, analysts, and other parties

Implementation leader1 Toru Fukasawa
Senior Vice President, Chief Social Responsibility Officer, General Manager of General Administration & Legal Division, Investor Relations Department, Corporate Communications Department, Advertising Department, Tokyo Head Office, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) Improve stakeholder satisfaction in accordance with the Basic Policies to Promote Dialogue with Stakeholders
  2. (2) Reflect results of dialogue and collaboration with each stakeholder group in management activities in a timely and appropriate manner
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Number of corporate website page views (per month)
Toray 1.7 million page views per month on average 1.51 million page views per month on average
  1. (2) Percentage of group companies that have their own websites
Toray Group Japan: 85%, outside Japan: 60% Japan: 58%, outside Japan: 91%
  1. (3) Number of news releases
Toray 200 times 187 times
  1. (4) Number of responses to investor inquiries
Toray No numerical target determined 646 inquiries N.A.
  1. (5) Number of meetings with employees or labor unions
Toray Group No numerical target determined 13 times N.A.
  1. (6) Number of meetings with communities
Toray Group No numerical target determined 67 times N.A.
  1. (7)Number of meetings with non-profit organizations
Toray Group No numerical target determined 17 times N.A.

Social Contribution Activities

CSR Guideline Chapter

10 Social Contribution Activities

Promote social contribution activities, including those that help foster the next generation and encourage regional development, as a good corporate citizen

Implementation leader1 Toru Fukasawa
Senior Vice President, Chief Social Responsibility Officer, General Manager of General Administration & Legal Division, Investor Relations Department, Corporate Communications Department, Advertising Department, Tokyo Head Office, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) Voluntarily pursue ongoing social initiatives emphasizing education, environment, communities, and employees, focused on linking to CSR and in accordance with Toray Group Social Initiative Policies
  2. (2) Leverage Toray Group strengths and community attributes to support high quality education
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Social contribution expenditure (percentage compared with fiscal 2011–2013 average)
Toray Group 100% or more 146%
  1. (2) Number of locations implementing social initiatives
Toray Group No numerical target determined 140 N.A.
  1. (3) Number of persons reached through educational initiatives, satisfaction rate of participants, satisfaction rate of employees involved in educational projects
Toray 10,000 persons or more, 90% or above, 90% or above 15,773 persons, 95%, 95%

The degree of success is defined as follows: ◯ means the target was fully met; △ means the target was 50% met or better; and ✕ means the target was less than 50% met. "N.A." means no targets were specified for the fiscal year under review.

  1. 1 Names and job titles of implementation leaders are current as of March 31, 2017.
  2. 2 For key performance indicators with no numerical targets, the results will not be categorized by degree of success but will be disclosed and monitored.

Safety, Accident Prevention, and Environmental Preservation

CSR Guideline Chapter

3 Safety, Accident Prevention, and Environmental Preservation

Ensure the safety and health of society and employees, and protect the environment in all business processes, from procuring raw materials and manufacturing to the supply and disposal of products

Implementation leader1 Akira Umeda
Senior Vice President, General Manager of Purchasing & Logistics Division, Product Safety & Quality Assurance Planning Department, Manufacturing Division, Toray Industries, Inc.
CSR Road Map goals
(Fiscal 2014–2016)
  1. (1) Clarify and fully comply with essential safety guidelines, and encourage employees to think carefully before taking action to prevent accidents
  2. (2) Implement centralized initiatives based on Toray Group Safety, Health, Accident Prevention and Environmental Activity Policy
  3. (3) Implement Fourth Medium-Term Environmental Plan and achieve targets by fiscal 2015
Key performance indicators Reporting scope Fiscal 2016 progress2 Degree of success2
Fiscal 2016 targets2 Fiscal 2016 results
  1. (1) Number of major accidents
Toray Group 0 accidents 0 accidents
  1. (2) Achieve world's best standard for safety management (not exceeding 0.05 frequency rate for occupational accidents resulting in lost work time)
Toray Group No more than 0.05 0.33
  1. (3) Number of re and explosion accidents
Toray Group 0 accidents 1 accident
  1. (4) Number of environmental accidents
Toray Group 0 accidents 2 accidents
  1. (5) Reduction of atmospheric VOC emissions (%)
Toray Group 70% decrease compared to fiscal 2000 level 75%
  1. (6) Waste recycling rate
Toray Group 86% or more 84%
  1. (7) Reduction of greenhouse gas emissions (%)
Toray 15% reduction compared to fiscal 1990 level 21%
(8) Develop greenery policy and plan, as part of biodiversity conservation initiatives (number of group companies and plants) Toray Group 35 46

The degree of success is defined as follows: ◯ means the target was fully met; △ means the target was 50% met or better; and ✕ means the target was less than 50% met. "N.A." means no targets were specified for the fiscal year under review.

  1. 1 Names and job titles of implementation leaders are current as of March 31, 2017.
  2. 2 For key performance indicators with no numerical targets, the results will not be categorized by degree of success but will be disclosed and monitored.

Sixth CSR Road Map (Fiscal 2017–2019), by CSR Guideline Chapter

Contributing Solutions to Social Issues through Business Activities

CSR Guideline Chapter

7 Contributing Solutions to Social Issues through Business Activities

Leverage innovation to address global-scale environmental issues such as climate change and provide solutions for various social issues such as the need to improve the quality of medical care, the need to reduce the burden on medical staff, and health maintenance and longevity, thereby helping to build a more sustainable world.

Implementation leader1 Koichi Abe
Executive Vice President, General Manager of Intellectual Property Division, Automotive Material Strategic Planning Department, Global Environment Business Strategic Planning Department, Life Innovation Business Strategic Planning Department, Technology Center, Toray Industries, Inc.
CSR Road Map goals
(Fiscal2017–2019)
  1. (1) Help address social issues by developing innovative materials and new technologies, focusing on the fields of Green Innovation and Life Innovation

Related material issues for CSR

  1. ● Contributing to the solution of environmental issues through business activities
  2. ● Contributing to health maintenance and longevity through business activities
  3. ● Initiatives for managing water resources
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Sales of Green Innovation businesses (billion yen)
900 billion yen (fiscal 2019 target)
  1. (2) Sales of Life Innovation businesses (billion yen)
270 billion yen (fiscal 2019 target)
  1. (3) Contribution of Toray water treatment products
    (converted to treated water amount) (tons/day)
59 million tons/day (fiscal 2019 target)
  1. 1 Names and job titles of implementation leaders are current as of June 30, 2017.

Corporate Governance and Management Transparency

CSR Guideline Chapter

1 Corporate Governance and Management Transparency

Continually revise management systems, strengthen internal controls and strive for timely and appropriate information disclosure as part of efforts to fulfill the company's social responsibilities.

Implementation leader1 Yukichi Deguchi
Senior Vice President, General Manager of Corporate Strategic Planning Division, Toray Industries, Inc.
CSR Road Map goals
(Fiscal2017–2019)
  1. (1) Enhance management transparency, continually reflect stakeholder feedback in management, and fulfill responsibilities to explain corporate activities
  2. (2) Perform monitoring based on the Basic Policy for Internal Control Systems, in accordance with Japan's Companies Act
  3. (3) Expand CSR education throughout the Toray Group to facilitate CSR activities
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Number of stakeholder dialog meetings
8 times 8 times 8 times
  1. (2) Board of Directors' positive assessment of the implementation of the Basic Policy for Internal Control Systems (%)
90% 90% 90%
  1. (3) Group companies implementing CSR education (%)
100% 100% 100%

Corporate Ethics and Legal Compliance

CSR Guideline Chapter

2 Corporate Ethics and Legal Compliance

Ensure all executives and employees uphold a sense of responsibility, fairness and high ethical standards, and always act in accordance with the law to maintain the trust of society

Implementation leader1 Hideki Hirabayashi
Vice President, Chief Social Responsibility Officer, Investor Relations Department, Corporate Communications Department, Advertising Department, General Manager of General Administration & Legal Division, Tokyo Head Office, Toray Industries, Inc.
CSR Road Map goals
(Fiscal2017–2019)
  1. (1) No major cases throughout the Toray Group of non-compliance with or violation of bribery regulations, antitrust laws, etc.
    Related material for CSR
    ●Corporate ethics and legal compliance
  2. (2) Promote compliance activities in accordance with the conditions of each country or region
  3. (3) Enhance awareness-raising and educational activities relating to corporate ethics and legal compliance
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Number of major violations of laws or ordinances
0 0 0
  1. (2) Implementing internal legal audits of group companies, group companies improving problems found in internal legal audits in the previous year (%)
Audits: In fiscal 2018 at Toray and its group companies in Japan; in fiscal 2017and 2019 at group companies outside Japan Percent that improved: 100% for all audits by the following fiscal year 100%
  1. (3) Group companies providing information and implementing education on major laws and regulations (%)
100% 100% 100%

Risk Management

CSR Guideline Chapter

5 Risk Management

Enhance group-wide risk management systems including those pertaining to information security. Build systems capable of rapidly responding to unexpected circumstances and disclosing accurate information.

Implementation leader1 Yukichi Deguchi
Senior Vice President, General Manager of Corporate Strategic Planning Division, Toray Industries, Inc.
CSR Road Map goals
(Fiscal2017–2019)
  1. (1) Strengthen corporate risk management throughout the Toray Group and reduce risks
  2. (2) Instill greater risk management among employees by rolling out risk management education throughout the Toray Group
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Group companies implementing continuous review of risk management (%)
100% 100% 100%
  1. (2) Group companies implementing risk management education (%)
60% 80% 100%
  1. 1 Names and job titles of implementation leaders are current as of June 30, 2017.

Human Rights Promotion and Human Resources Development

CSR Guideline Chapter

8 Human Rights Promotion and Human Resources Development

Respect human rights, provide safe and healthy workplaces for employees, secure and train personnel, and diversify while striving to protect employment.

Implementation leader1 Shigeki Taniguchi
Vice President, General Manager of Personnel & Industrial Relations Division, Toray Industries, Inc.
CSR Road Map goals
(Fiscal2017–2019)
  1. (1) Respect for human rights and fair promotion based on ability throughout the Toray Group by eliminating discrimination based on race, gender, education, nationality, religion, and physical attributes.
    Related material issue for CSR
    ●Respecting human rights
  2. (2) Ensure work environments take into consideration employees’ health and build a vibrant and rewarding workplace culture group-wide, working systematically to secure and train personnel.
    Related material issue for CSR
    ●Creating a positive workplace
    ●Securing and developing human resources
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Group companies in Japan implementing human rights education and training
100% 100% 100%
  1. (2) Group companies that have achieved legally mandated employment rate of persons with disabilities
- 100% 100% 100%
  1. (3) Women in management positions (%)
- - No numerical target determined No numerical target determined No numerical target determined
  1. (4) Group companies that have adopted a mid-term human resource plan (%)
100% 100% 100%
  1. (5) Number of local core staff outside Japan who participate in training courses
- No numerical target determined No numerical target determined No numerical target determined
  1. (6) Training expenditures per employee (yen)
- - - No numerical target determined No numerical target determined No numerical target determined
  1. (7) Available annual paid leave used by employees
- - No numerical target determined No numerical target determined No numerical target determined

Product Safety and Quality

CSR Guideline Chapter

4 Product Safety and Quality

Provide safe, highly reliable products by striving to enhance management systems for product safety and quality assurance, and disclose appropriate information.

Implementation leader1 Akira Umeda
Senior Vice President, General Manager of Purchasing & Logistics Division, Product Safety & Quality Assurance Planning Department, Manufacturing Division, Toray Industries, Inc.
CSR Road Map goals
(Fiscal2017–2019)
  1. (1) Achieve zero product accidents
    Related material issue for CSR
    ●Ensuring product safety and quality
  2. (2) Enhance the group-wide framework for product safety and quality assurance
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Number of product accidents
0 0 0
  1. (2) Group companies implementing product safety and quality assurance education (%)
100% 100% 100%

Facilitating CSR Initiatives Throughout the Supply Chain

CSR Guideline Chapter

9 Facilitating CSR Initiatives Throughout the Supply Chain

Promote CSR initiatives in areas including environmental preservation and human rights throughout the entire supply chain by working closely with suppliers, processing vendors, customers and distribution companies.

Implementation leader1

Osamu Tsuneki
General Manager, Purchasing & Logistics Division, Toray Industries, Inc.

CSR Road Map goals
(Fiscal2017–2019)
  1. (1) To ensure socially responsible procurement by the Toray Group, request major suppliers and business partners to practice CSR and work with suppliers to promote greater awareness of human rights, social, and environmental issues
    Related material issue for CSR
    ●Managing social and environmental impact of suppliers
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Number of group companies that have requested their suppliers to practice CSR
40 or more (fiscal 2019 target)
  1. (2) Number of business partners that Toray Group companies have requested to practice CSR (cumulative)
No numerical target determined No numerical target determined No numerical target determined
  1. (3) Reduction in CO2 emissions per unit of sales from distribution activities (year-on-year)

(Specified consigners)
- 1% 1% 1%
  1. (4) Modal shift to sea or rail for transport across distances for 500 km or more (%)
- - 40 % (fiscal 2019 target)

Communication

CSR Guideline Chapter

6 Communication

Disclose corporate information in an active, fair and straightforward manner, and encourage dialogue and cooperation with stakeholders including employees, stockholders, investors, business partners, consumers, local communities, non-profit organizations, government and administrative agencies, mass media, analysts, and other parties.

Implementation leader1 Hideki Hirabayashi
Vice President, Chief Social Responsibility Officer, Investor Relations Department, Corporate Communications Department, Advertising Department, General Manager of General Administration & Legal Division, Tokyo Head Office, Toray Industries, Inc.
CSR Road Map goals
(Fiscal2017–2019)
  1. (1) Promote dialogue and collaboration with stakeholders in accordance with the Basic Policies to Promote Dialogue with Stakeholders
  2. (2) Reflect results of dialogue and collaboration with each stakeholder group in management activities in a timely and appropriate manner
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Number of corporate website page views (per month)
1.5 million page views 1.5 million page views 1.5 million page views
  1. (2) Group companies that have their own websites (%)
Japan: 70%, outside Japan: 100% Japan: 80%, outside Japan: 100% Japan: 90%, outside Japan: 100%
  1. (3) Number of news releases
200 200 200
  1. (4) Number of responses to investor inquiries
No numerical target determined No numerical target determined No numerical target determined
  1. (5) Number of meetings with employees or labor unions
No numerical target determined No numerical target determined No numerical target determined

Social Contribution Activities

CSR Guideline Chapter

10 Social Contribution Activities

Proactively participate in local communities and the larger society in order to contribute to development in a way befitting a good corporate citizen.

Implementation leader1 Hideki Hirabayashi
Vice President, Chief Social Responsibility Officer, Investor Relations Department, Corporate Communications Department, Advertising Department, General Manager of General Administration & Legal Division, Tokyo Head Office, Toray Industries, Inc.
CSR Road Map goals
(Fiscal2017–2019)
  1. (1) Pursue ongoing social initiatives emphasizing development of science and technology, the environment and local communities, and health and social welfare throughout the Toray Group
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Social contribution expenditure (% compared with fiscal 2011–2016 average)
At least as much as fiscal 2011-2016 average At least as much as fiscal 2011-2016 average At least as much as fiscal 2011-2016 average
  1. (2) Number of persons reached through educational initiatives in these key fields
15,000 or more 15,000 or more 15,000 or more
  1. 1 Names and job titles of implementation leaders are current as of June 30, 2017.

Safety, Accident Prevention, and Environmental Preservation

CSR Guideline Chapter

3 Safety, Accident Prevention, and Environmental Preservation

Ensure the safety and health of society and employees, and protect the environment in all business processes, from procuring raw materials and manufacturing to the supply and disposal of products

Implementation leader1 Akira Umeda
Senior Vice President, General Manager of Purchasing & Logistics Division, Product Safety & Quality Assurance Planning Department, Manufacturing Division, Toray Industries, Inc.
CSR Road Map goals
(Fiscal2017–2019)
  1. (1) Clarify and fully comply with essential safety guidelines, and encourage employees to think carefully before taking action to prevent accidents
    Related material issue for CSR
    ●Ensuring safety and disaster preparedness
  2. (2) Reduce environmental impact by working to fulfill the Fifth Medium-Term Environmental Plan (achieve targets by fiscal 2020)
    Related material issue for CSR
    ●Addressing substances with negative environmental impact
    ●Addressing resource and energy issues
    ●Reducing greenhouse gas emissions
  3. (3) Pursue environmental preservation on the basis of policies on water resources and biodiversity
    Related material issue for CSR
    ●Initiatives for managing water resources
    ●Conserving biodiversity
Key performance indicators Reporting scope Fiscal 2017 targets Fiscal 2018 targets Fiscal 2019 targets
Toray Group
Toray Japan Overseas
  1. (1) Number of major accidents
0 0 0
  1. (2) Achieve world's best standard for safety management (not exceeding 0.05 frequency rate for occupational accidents resulting in lost work time)
No more than 0.05 No more than 0.05 No more than 0.05
  1. (3) Number of re and explosion accidents
0 0 0
  1. (4) Number of environmental accidents
0 0 0
  1. (5) Reduction of atmospheric VOC emissions (%)
At least 70% lower than fiscal 2000 At least 70% lower than fiscal 2000 At least 70% lower than fiscal 2000
  1. (6) Waste recycling rate (%)
At least 86% At least 86% At least 86%
  1. (7) Reduction of greenhouse gas emissions per unit of sales (%)
- At least 15% lower than fiscal 1990 At least 15% lower than fiscal 1990 At least 15% lower than fiscal 1990
  1. (8) Water usage per unit of sales (%)
No more than 61% of 2001 level No more than 61% of 2001 level No more than 61% of 2001 level
  1. (9) Number of companies and plants developing greenery policy and plan
45 or more 50 or more 55 or more
  1. 1 Names and job titles of implementation leaders are current as of June 30, 2017.