Communication with Employees
The Toray Group employs various forms of media such as printed in-house newsletters, intranet, and company-wide bulletin boards to stimulate communication among employees. Messages from the company president appear in all of these media. The in-house newsletter is published in three languages (Japanese, English, and Chinese) to keep employees informed about management and business topics as well as corporate projects. In response to requests from Toray Group employee readers in China, the Chinese edition in-house newsletter is now being supplemented with locally written content. A survey done in fiscal 2015 indicated that readers consistently find all of the newsletter content useful, with reader satisfaction exceeding 90%.
Circulation of Toray Group’s publications
Japanese edition of People in-house newsletter: ：
Around 15,000 copies per issue (published six times per year)
English edition of People in-house newsletter: ：
Around 3,000 copies per issue (published four times per year)
Chinese edition of People in-house newsletter: ：
Around 6,500 copies per issue (published four times per year)
Toray Management newsletter for managers: ：
About 6,000 copies per issue (published five times per year)
Around the time of the customer satisfaction survey, Toray also conducts an employee attitude survey of Toray employees and personnel assigned to work at group companies in Japan. The results are used to gauge any gaps that might exist between customer needs and employee attitudes and are circulated internally to provide feedback.