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HOME > Social Responsibility > CSR Guidelines > Ensure Product Safety and Quality

CSR Guidelines

  • CSR Top
  • Top Message
  • CSR Basic Policy
  • CSR Guidelines
  • Basic Policy & Enhance Corporate Governance and Management Transparency
  • Uphold Corporate Ethics and Comply with Laws and Regulations
  • Emphasize Safety, Accident Prevention, and Environmental Preservation
  • Ensure Product Safety and Quality
  • Product Safety and Quality Assurance
  • Product Safety System
  • Pursue Product Safety and Quality Management
  • Perform Risk Management
  • Promote Dialogue with Stakeholders
  • Step Up Environmental and Recycling Efforts
  • Secure and Train Personnel and Promote Human Rights
  • Cooperate with Suppliers in their Environmental and Social Initiatives
  • Pursue Social Initiatives
  • CSR Topics
  • Development of Science Technology
  • External Commendations
  • CSR Report

CSR GUIDELINE 4 Ensure Product Safety and Quality

Recognize the importance of product safety and quality assurance in supplying
safe and highly reliable products, and strive to enhance management systems
and disclose appropriate information.

Commitment

To implement an increased emphasis on product safety and quality which are critical to the company's success, we created the Product Safety and Quality Assurance Planning Department with a company-wide scope, as well as Quality Assurance Departments in each business area. This year we will focus on these activities as we build the “Quality” and “Customer-focus” aspects of the Toray Group corporate image in the 21st century.

Action Program (FY 2006)

Toray Group will continuously and systematically work to improve product safety management through the Product Safety Committee, a forum for promoting product safety issues throughout Toray Group, and maintain and improve our quality assurance program as well as continuously improve product quality by anticipating our customers' needs.

Action Program Results

  1. 1. In addition to conducting thorough product safety checks before a product is brought to market, The Group created a structure for following-up on product safety after products have been introduced to the market.
  2. 2. The Group reviewed product safety control system of affiliated companies and made appropriate changes where required.
  3. 3. To continue to improve product safety and quality assurance, a new organization covering the entire company was established, together with new Quality Assurance Departments in each business.

Action Program (FY2007)

Toray group will continuously and systematically work to improve product safety and quality assurance management systems, through the Product Safety Committee and the Director's Council of the Quality Assurance Department. We will undertake the activities with the participation of all departments including sales, procurement, production, engineering, research, and quality assurance in order to establish a global system that also covers domestic and overseas affiliated companies.

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