
To implement an increased emphasis on product safety and quality which are critical to the company's success, we created the Product Safety and Quality Assurance Planning Department with a company-wide scope, as well as Quality Assurance Departments in each business area. This year we will focus on these activities as we build the “Quality” and “Customer-focus” aspects of the Toray Group corporate image in the 21st century.
Toray Group will continuously and systematically work to improve product safety management through the Product Safety Committee, a forum for promoting product safety issues throughout Toray Group, and maintain and improve our quality assurance program as well as continuously improve product quality by anticipating our customers' needs.
- 1. In addition to conducting thorough product safety checks before a product is brought to market, The Group created a structure for following-up on product safety after products have been introduced to the market.
- 2. The Group reviewed product safety control system of affiliated companies and made appropriate changes where required.
- 3. To continue to improve product safety and quality assurance, a new organization covering the entire company was established, together with new Quality Assurance Departments in each business.
Toray group will continuously and systematically work to improve product safety and quality assurance management systems, through the Product Safety Committee and the Director's Council of the Quality Assurance Department. We will undertake the activities with the participation of all departments including sales, procurement, production, engineering, research, and quality assurance in order to establish a global system that also covers domestic and overseas affiliated companies.




































