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HOME > Social Responsibility > CSR Guidelines > Ensure Product Safety and Quality > Product Safety and Quality Assurance

CSR Guidelines

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  • Ensure Product Safety and Quality
  • Product Safety and Quality Assurance
  • Product Safety System
  • Pursue Product Safety and Quality Management
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  • Secure and Train Personnel and Promote Human Rights
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CSR GUIDELINE 4 Ensure Product Safety and Quality

Product Safety and Quality Assurance

As part of the "AP-Innovation TORAY 21" Long-term Corporate Vision, Toray Group created the "Quality" and "Customer-focus" aspects of its corporate image for the 21st century, as a focus for unifying and driving product safety and quality assurance.

Quality Policy

We give top priority to the product quality offered to our customers as well as safety and environment in our corporate activities. We work on the quality management with the stance of "Customer First"

  1. 1. We make our best efforts to meet our customers' expectations with products and services of high satisfaction.
  2. 2. We commit ourselves to abide by the "Quality First" principle, and to improve quality and reliability of our product, in all our divisions such as sales, manufacturing and research and development.
  3. 3. We establish the quality at the stage of design and development, and ensure it in the manufacturing process to meet quality requirements.
  4. 4. We continuously strive to organize, maintain and improve our quality management system.

(revised June, 2007)

Product Safety Management Basic Policy

  1. 1. We shall place priority on the various measures required to ensure product safety.
  2. 2. We shall conduct adequate safety evaluation prior to marketing a new product.
  3. 3. DFor products already on the market, we shall take note of information from customers and the general public and always remain attentive to safety.

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