Stella Santi | Our People | TORAY

Our People ―Let Me Introduce My Work, My Company, and Myself

Working to build the Italian market

Stella Santi
Textile Department
Toray International Italy S.r.l. (TIIT)

Q1. What was your most impressive work?

The work I am very proud of is the building of the sportswear market in Italy for Toray fabrics. When I started promoting the technical fabrics we only had two customers and our brands were almost unknown. Now after 15 years and hundreds of thousands of kilometers driving with brilliant Japanese colleagues from Toray headquarters, we have about ten times more customers and our Dermizax™, moisture-permeable waterproof fabric, is the product everybody in the skiwear industry wants.

Q2. What does your company do?

We trade Toray Group products mainly on the Italian market (for our medical business, we take care of all Europe, Middle East and North Africa).

Q3. What does your department/section do and what work are you in charge of?

TIIT’s core business is textile: we import fabric for sportswear, casual wear and lining from Japan, China, Thailand and the Czech Republic, and sell them in the Italian market. The other fundamental segment is the fiber business and the monofilament yarn business for industrial applications that has grown dramatically in the past five years. We also have chemicals, engineering, graphics, and plastic businesses. I am also in charge of fiber and all the non-textile segments, such as chemicals, graphics, engineering and plastics.

Q4. What kind of job do you mainly put a lot of effort into?

My main occupation is the follow-up of the monofilament yarn business and its technical development. Clear and effective communication between customers and Toray’s production technical people during the product development stage is the key to successful products, and my role between them is quite delicate.

Q5. When do you feel rewarded at work?

Of course to have success in business, especially when we build from scratch, is very rewarding: our departmental efforts are now focused on the creation of the garment business, and the possible success will be our major source of satisfaction. But I also find it very rewarding when I can enlarge my technical background, which is going upstream from textile to the yarn business.
Another strong gratification is from the daily use of the Japanese language. It was my major at university and after I had the chance to improve it during my stay in the Kansai region[1] in Japan in 1994. I feel very grateful for the opportunity to communicate in Japanese (and in Kansai-ben [Kansai dialect]) in my daily work, and for the fact that my language skills may have brought easier communication and more success in business.

[1] Kansai region: Southern-central region of main island Honshu, including well-known cities like Kyoto, Osaka, Kobe and Nara.

Q6. What is it that you put a lot of effort into in your personal life?

My hobbies do not require much effort, luckily.
I read a lot, which is very comfortable from the point of view of physical effort! Then I like travelling, to explore new places and cultures. Art and architecture are quite interesting to me, but also food habits can be a different starting point to understand a new country. I cannot define myself (yet) as an expert gourmet but for sure nice food and good wine have become an important aspect during my trips and at home. Wine in particular is a very profound world, and I want to improve my technical expertise in this field!

Updated on July 6, 2017. The validity of this article may expire without notice.