CSR Guidelines & Activity Reports - Communication

Communication with Employees

Social Initiatives

Communication via In-house Newsletters and Intranet

Toray Group employs various forms of media such as printed in-house newsletters, intranet, and company-wide bulletin boards to provide information on the Group’s management policies and issues, as well as to promote dynamic communication that will strengthen the Toray brand and foster a sense of belonging among Group employees. Messages from the company president appear in all of these media. The printed in-house newsletter is published in three languages (Japanese, English, and Chinese) to keep employees informed about management and business topics as well as corporate projects. In January 2017, the Group launched an intranet called TORAYNAVI Lite in Japanese and English for group companies in and outside Japan to share timely information on a global basis.

Circulation of Toray Group's publications

Japanese edition of People in-house newsletter:
Around 15,000 copies per issue (published six times per year)
English edition of People in-house newsletter:
Around 3,000 copies per issue (published four times per year)
Chinese edition of People in-house newsletter:
Around 6,000 copies per issue (published four times per year)
Toray Management newsletter for managers:
About 6,000 copies per issue (published four times per year)

Employee Attitude Survey

Toray Industries, Inc. conducts an employee attitude survey, in the same time frame as the customer satisfaction survey, to gauge the level of employee engagement, implementation of the medium-term management program, motivation level of employees, and workplace conditions. The survey results are used to identify gaps that may exist between employee attitudes and customer assessments from customer satisfaction surveys, and analyze the level of communication between managers and staff. The results of the employee attitude survey are circulated within the company as feedback and are utilized to make improvements.
In addition, in fiscal 2018, a similar survey was launched in five languages (English, Chinese, Indonesian, Thai, and Korean) for employees of group companies outside Japan.

Meetings with Employees and Labor Unions

Number of meetings with employees or labor unions

■Reporting scope
Toray Group

Result in fiscal 2018

14