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Communication with Employees
Internal Branding
In preparation for its 100th anniversary in 2026, Toray Group adopted an initiative for “creating opportunities and momentum for challenge- taking” in fiscal 2023. The Group engages mechanisms that encourage employees to focus on creating new value through their work and promotes activities aimed at fostering a dynamic and open corporate culture by creating opportunities for dialogue between employees and the company president. The Group continued to promote these efforts in fiscal 2024.
1. Real Talk – Everyone’s Voice
Since January 2023, the Group has held regular video live stream events called, “Real Talk – Everyone’s Voice,” to provide opportunities for open, two-way communication between the management team and employees. In fiscal 2024, there were a total of three events, including some hosted at plants. The number of participants for each event was 1,156 (9th event), 486 (10th event), and 1,247 (11th event). Except for the 10th event, which was held during working hours, each event saw over 1,000 participants, and participant satisfaction rates exceeded 90% for all events.
2. First Steps Award
As a way to encourage individual employees to take on new challenges, the First Steps Award was launched in fiscal 2023. The Group invited employees to submit examples of workplace challenges that have been undertaken, regardless of scale, completion status, or success level. Entries were welcomed from individual challenge-takers or their co-workers and did not require any supervisor approval. After allowing all employees to review the entries, employee voting was conducted, and awards for the winning entries were presented at the Toray Employee Forum. For the second year of the program in fiscal 2024, there were 134 entries and 9,483 employee votes cast from Toray Group employees. This showed continued strong employee interest and promoted a shared sense of engagement.
This award program will continue as an annual activity.
3. Toray Group Employee Forum
The Toray Employee Forum was held for the first time in December 2023 to foster a sense of group-wide unity with employees sharing best practices in terms of approaches and activities based on the Toray Philosophy and gaining first-hand exposure to Toray’s core principles and DNA. Under the banner of “Let’s Think About Taking on Challenges Together,” the event featured a conversation between Tadashi Yanai, the Chairman, President & CEO of Uniqlo Co., Ltd., and Mitsuo Ohya, President of Toray Industries, Inc. The presentation ceremony for the First Steps Award was also held at the same event. The second forum took place in November 2024 under the theme of “Let’s think about good jobs that are quintessentially Toray.” Through a live web conference covering 16 Toray sites in Japan, including the headquarters and various other offices and plants, 3,244 employees participated in the Toray Employee Forum in real time. Based on feedback received afterward, 90% of participants expressed satisfaction with the forum, while 92% indicated an interest in attending future events. Overall, it proved to be a highly engaging initiative for employees.
Going forward, Toray Group will continue to implement various internal branding initiatives aimed at fostering a dynamic corporate culture with open communication and a pioneering spirit, ensuring that Toray remains a corporate group employees can take pride in.
The next forum is scheduled for November 2025.
10th Real Talk Special Edition event (Toray Brand Film Screening & Special Talk)
11th Real Talk event (with 13 Toray Plant General Managers)
First Steps Award winners together with Chairman Akihiro Nikkaku (middle row, fourth from left) and President Mitsuo Ohya (same row, third from right)
Head Office venue for the Toray Group Employee Forum and remote Toray sites participating virtually
Financial Results Briefings for Employees
Every six months, Toray Industries, Inc. holds Financial Results Briefings for employees at its business sites and plants, which are hosted by the president and other executives. In addition to questions submitted in advance, the senior managers also answer questions posed at the meeting. These briefings are great opportunities for employees to hear directly from the management team and engage in dialogue with them.
Financial Results Briefing at the Head Office in Tokyo
A meeting to explain financial results at the Shiga Plant, attended by President Ohya and other executives.
Communication via In-House Magazines and Intranet
Toray Group employs various internal media such as printed in-house magazines and an intranet to provide information on the Group’s management policies and issues. This helps promote communication that fosters both a sense of belonging among Group employees and a shared understanding of the Toray brand. Messages from the president appear in all of these media. The printed in-house magazine is published in two languages (Japanese and English) to enhance the understanding and engagement of Group employees concerning management and business topics as well as corporate projects.
The Group has launched an intranet called TORAYNAVI in Japanese and English for group companies both in and outside Japan to share timely information.
In fiscal 2024, initiatives such as Real Talk – Everyone’s Voice, First Steps Award, and the Toray Group Employee Forum were implemented under the banner of “creating opportunities and momentum for challenge-taking.” These initiatives were announced in the in-house magazines and related information was shared through video streaming on the Group’s intranet.
Toray Group's publications
Circulation of Toray Group's publications
| Publication | Circulation | Frequency |
|---|---|---|
| Japanese edition of People in-house magazine | Around 16,000 copies per issue | Six times per year |
| English edition of People in-house magazine | Around 3,000 copies per issue | Four times per year |
| Toray Management magazine for managers | Around 7,000 copies per issue | Four times per year |
Promoting CSR Initiatives in Every Workplace
A special characteristic of Toray Group's approach to corporate social responsibility is its “CSR line activities,” an employee participation system that emphasizes putting CSR into practice on the job. Each workplace implements activities suited to its own circumstances, such as holding discussions on CSR issues.
Related Information
Facilitating Internal Exchange of Opinions on CSR Issues and Enhancing Awareness
Interviews conducted to exchange opinions within the company (rate of progress)
- ■Reporting scope
- Toray Group
- ■Target in fiscal 2024
- (Second round) 30%
Result in fiscal 2024
20%
In fiscal 2024, a webinar was delivered by Professor Kaori Fujita of Tohoku University, who also serves as Senior Editor for Nikkei ESG
Toray Group strives to ensure that social responsibility awareness is firmly rooted in its culture by providing employees with various opportunities.
Since fiscal 2019, the CSR Operations Department of Toray Industries, Inc. has visited Toray Industries departments as well as group companies worldwide to conduct interviews to exchange opinions. The aims are to instill CSR awareness and to ascertain the status of CSR initiatives in each workplace. This effort was transferred to the Corporate Sustainability Strategic Management Division in April 2025, further strengthening the promotion framework.
As of the end of fiscal 2024, the progress rate for internal opinion exchange meetings was 20%, compared to the target of 30% for the second round of visits. In fiscal 2025, opinion exchange visits will continue to be held to further ascertain the current status and challenges for CSR activities at each workplace and to leverage these insights in advancing CSR initiatives across Toray Group.
Toray Group communicates CSR information through a variety of internal publications (including the People and Toray Management magazines and an internal CSR newsletter) to help employees understand the necessity of implementing CSR in each workplace. In addition, the Group provides an e-learning course covering the fundamentals of CSR, CSR webinars designed to promote understanding and awareness of CSR issues, and other programs. Through these educational and support activities, Toray continues to deepen CSR understanding and awareness group-wide.
CSR Webinars
| FY | Topic |
|---|---|
| 2021 | Protecting the Global Environment by Tackling River and Ocean Waste |
| 2022 | What is the Circular Economy? |
| 2023 | What is CSR Procurement? |
| 2024 | Nature Positive and TNFD Initiatives to Support the Future of Our Business |
Activities to Promote Internal Communication
New employee welcome party co-sponsored by the labor union and Company management (Toray Industries, Inc. Seta Plant)
Autumn Festival with many events, including a magic show and raffle (Toray Industries, Inc. Ehime Plant)
A total of 8 teams and approximately 50 staff members participated in a Mölkky (Finnish lawn bowling) tournament [Toray Industries, Inc. Basic Research Center (Kamakura)]
10th anniversary event [Toray Kusumgar Advanced Textile Private Limited (India)]
Communicating with Employees’ Families
Toray Group organizes workplace tours for employees and their families to help employees’ families get to know more about Toray. Family Days are also held to further deepen connections with family members.
Science experiment activity during a family day workplace tour (Toray Industries, Inc. Tsuchiura Plant)
BBQ event held for the first time in five years (Toray Industries, Inc. Nasu Plant)
Young participants learn about dialysis equipment during a factory tour for the first family day at the Shizuoka Plant (Toray Medical Co., Ltd.)
Two Toray Group companies hosted a joint employee picnic in Decatur, Alabama [Toray Fluorofibers (America), Inc. and Toray Composite Materials America, Inc.]
Click here for the main initiatives for CSR Guideline 6, "Communication" in CSR Roadmap 2025.