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CSR Activity Report (CSR Guideline Activity Reports) - Human Rights Promotion and Human Resources Development
Securing and Developing Human Resources to Create New Value
Enhancing People-Centric Management
- People-Centric Management
Accompanying the May 2020 announcement of the Long-Term Corporate Vision, TORAY VISION 2030, Toray Group organized the principles it has followed since the beginning in the form of the Toray Philosophy. Within these principles, people-centric management was positioned as a key part of the Corporate Culture, which forms the foundation of the Group’s Corporate Philosophy.
People-centric management involves efforts to develop dedicated talent capable of creating new value, and to foster a group-wide environment where these professional individuals can grow and work with motivation.
This is a basic strategy that places human resource development, a focus since Toray's early days, at the core of management. The aim is to maximize corporate value and ultimately contribute to society. - Enhanced People-Centric Management
“Enhanced people-centric management” is an updated version of the original people-centric management approach. This revision was made in response to recent changes in employment dynamics, such as increasing uncertainty in the business environment, diversification of personal values, and a growing desire for career autonomy.
The revised approach focuses on embracing diverse human resources and values, developing talent and organizations that can adapt to change, and fostering Toray Philosophy engagement and the development of fulfilling careers. The Group’s human resource strategy aims to both maximize corporate value and enhance employee well-being.
Employing a Diverse Workforce
Toray Group employs talented human resources with high aspirations who can play an active role in global business, inclusive of gender and whether employees were hired out of university or mid-career.
Since 1998, Toray Industries, Inc. has been expanding its efforts to recruit a diverse human resource population and has hired 118 non-Japanese as regular employees as of fiscal 2023. The Company actively recruits non-Japanese students who are studying in Japan, and Japanese students who graduate from universities abroad. Then, it seeks to build a work environment where all employees are able to fully demonstrate their individual abilities and perform to their utmost potential. In addition, Toray is actively pursuing mid-career hiring, while providing follow-up support for these hires, including additional training after joining the company.
Number of Employees Hired in Fiscal 2019-2023 (Toray Industries, Inc.)
Result | 2019 | 2020 | 2021 | 2022 | 2023 | |
---|---|---|---|---|---|---|
New graduates | Men | 244 | 176 | 123 | 110 | 172 |
Women | 44 | 36 | 38 | 20 | 40 | |
Total | 288 | 212 | 161 | 130 | 212 | |
Mid-career hires | Men | 37 | 9 | 13 | 53 | 121 |
Women | 8 | 2 | 6 | 7 | 20 | |
Total | 45 | 11 | 19 | 60 | 141 |
Recruiting Talent in Vietnam
[Toray Industries (H.K.) Vietnam Company Limited (THKVN)]

Recruiting human resources in Vietnam’s textile industry has become challenging in recent years due to the aging of textile specialists and their declining number. In response, THKVN is strengthening its collaboration with top universities in Vietnam, such as Hanoi University of Science and Technology, Hanoi University of Industry, and Hanoi Industrial Textile Garment University, to recruit university graduates with textile expertise. As part of these efforts, the company offers scholarships and welcomes interns.
Systematic and Effective Training for Human Resource Development
Toray Industries develops well-designed training programs and systematically executes diverse training programs to enhance management, sales, production technology, and specialized skills, and to better equip employees to address globalization. These programs cover all levels of employees and fields, aiming to develop future management candidates while expanding and educating the base of core staff ready to employ their strong capabilities to lead on the front lines.
In recent years, Toray Industries has focused on reorganizing its training system to further enhance the Company's human resource development. Management Training for Executive Candidates was created as a new program with the aim of developing senior management successors. Two other new programs, management training for general managers and management training for managers, were established in order to enhance organizational management capabilities. At the same time, the Company has launched multiple programs to train personnel involved in digital transformation (DX) initiatives, as part of specialized field-specific training for technology and sales personnel. In fiscal 2023, training expenditures per employee at Toray Industries stood at 146,300 yen, compared to 132,000 yen in the previous fiscal year. (Since much of the training is now being done in-house, starting in fiscal 2023 the calculation also includes costs related to in-house training.)
Moreover, to allow everyone regardless of age to regularly update their abilities and skills, Toray is working to enhance its professional development programs for employees, including the expansion of eligibility for Challenge Courses (subscription-based e-learning). In addition to training, the Group is adopting various personnel programs to develop an organization in which human resources who are ready for new challenges can play a greater and more active part in the Company.

Company-Wide Training Course Enrollment in Fiscal 2023 (Toray Industries, Inc.)
Training category | Persons enrolled | Time dedicated to training per employee (hour)1 | ||
---|---|---|---|---|
Men | Women | Total | ||
Management | 1,002 | 168 | 1,170 | 38.8 |
Technical | 726 | 86 | 812 | 29.5 |
Sales, marketing, and administration | 186 | 50 | 236 | 24.9 |
Global | 70 | 23 | 93 | 53.1 |
Total | 1,984 | 327 | 2,311 | 34.7 |
- 1 Time dedicated to group training at the Toray Human Resources Development Center. It does not include time for correspondence learning or study abroad, etc.
Toray School of Technology and Business Administration Develops Leaders to Improve Frontline Capabilities Across the Toray Group

Toray Industries is dedicated to improving the capabilities of frontline employees across Toray Group. It opened the Toray School of Technology and Business Administration in September 1994 as a training facility for young group employees in Japan. The aim is to develop human resources who can think and act without being micromanaged. As of the 28th session in 2022, the school has produced 831 graduates. Classes include general subjects such as mathematics and English, along with specialized subjects including polymer chemistry, engineering basics, and robotics, as well as more practical group problem-solving exercises and chemical experiments. In response to the rapidly growing internal demand for development of human resources with digital transformation (DX) expertise, the Toray School of Technology and Business Administration established a new course, “Information I,” linked to the group-wide DX human resource certification system. This course provides instruction that meets frontline needs, including algorithms, programming, and training using collaborative robots. In October 2022, the Toray School of Technology and Business Administration opened a new Frontline Skills Enhancement School (Genba-ryoku Kyoka School: GKS) to develop unit manager candidates, graduating 16 students in the first cohort. Students learn soft skills such as leadership, team building, followership, and motivation by solving problems in their own departments. Toray Group is developing frontline leaders who have acquired the basic skills needed by working members of society in order to succeed in a changing world.
Personnel System (Toray Industries, Inc.)
Management-by-objectives system2 | Each employee establishes annual objectives. At the end of the fiscal year, employees and their supervisors meet to review accomplishments and the extent to which they were able to meet their objectives. |
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Personnel appraisal system2 | Designed to facilitate a fair appraisal of employee contributions in terms of duties, responsibilities, capabilities, and performance3. In order to link ethics and compliance with individual performance reviews and compensation, evaluation items concerning safety, CSR, quality assurance, and compliance have been added to performance appraisal. |
Individual meeting system2 | Employees meet with their supervisors twice a year in a one-on-one setting. Supervisors provide consultation on employee performance and new objectives. |
Self-assessment system for managers, occupational specialists, and G-Course employees | Employees are surveyed annually on topics concerning work experience and desires for interdepartmental transfer. Surveys can then be linked to individual personnel transfers and placement. |
Career assessment system for G-Course employees | Employees participate in a regular review consisting of presentations of daily operations and personnel interviews in order to focus on the direction of their future growth. |
Job opening system | Employees are given an opportunity to apply for jobs inside the Company and proactively develop their career, while ensuring optimal staff assignment. |
- 2 Applies to 100% of managers, occupational specialists, and employees pursuing G-Course and S-Course career paths.
G-Course: A career path for Toray Group executive or upper-level professional candidates
S-Course: A career path for manager, supervisor, or specialist candidates - 3 Including CSR initiatives
Career development initiatives for core staff using the personnel information system (use of career path worksheets) (% of employees)
- ■Reporting scope
- Toray Group
- ■Target in fiscal 2023
- Year-on-year increase
Result in fiscal 2023
Year-on-year 101%
Toray Industries has introduced career path worksheets as a human resource development tool designed to promote employee growth. These worksheets encourage employees to reflect on their past work experience and the level of skill required in their field, as well as facilitate career-related discussions through interviews with supervisors and subordinates.
The career path worksheets were first introduced in fiscal 2020 for employees pursuing G-Course career paths in sales and corporate administration. In fiscal 2021, their use was extended to technical G-Course employees and, as of March 2022, has been expanded to all G-Course employees. Since fiscal 2022, Toray Industries and some of its affiliated companies have expanded eligibility for the career path worksheet program.
Development of Future Management Candidates for Toray Group
Toray Group implements training in order to systematically develop future management candidates. Numerous employees who have undergone the training are already active in management positions. The Group holds Management Training for Executive Candidates, which was created as a new program in fiscal 2021 with the aim of developing senior management successors.
Strategies for Developing Future Management Candidates
Program | Participants | Purpose | Year started | Number of Participants in FY2023 | Total participants through FY2023 |
---|---|---|---|---|---|
Management Training for Executive Candidates | Department managers of Toray Industries | Develop management leaders at Toray Industries and group companies | 2021 | 12 | 34 |
Toray Management School4 | Section managers of Toray Industries | Develop future management candidates at Toray Industries and group companies | 1991 | 20 | 620 |
Toray Group Management School | Department managers of group companies in Japan | Develop management candidates focusing on group companies in Japan | 2006 | 20 | 348 |
Toray Group Executive Seminar | Board members/officers of group companies outside Japan | Develop core staff at group companies outside Japan | 2004 | Not held | 98 |
Number of employees who participated in programs to develop future management candidates (cumulative total) | 1,100 |
- 4 As of July 2024, 15 of Toray Industries' 28 executive officers have completed the Toray Management School program.
The Toray Global HR Management (“G-HRM”) Fundamental Policy was established through a resolution of the Board of Directors. The goal of the policy is to manage human resources from a common perspective shared by the entire Group, thereby surmounting differences between countries, regions, cultures, customs, and individual companies.
Toray Global HR Management (“G-HRM”) Fundamental PolicyRevised December 2021
True to its corporate philosophy, “Contributing to society through the creation of new value with innovative ideas, technologies and products” and its embodiment through “Innovation,” and in order to continue being a highly valuable corporate group for every stakeholder, Toray Group focuses on recruiting, retaining, and developing employees with high aspirations, with the understanding that “Human Resources” are the most important asset in management.
As Toray Group continues to promote further business growth and expansion globally, we set the following four principles as the Toray G-HRM Fundamental Policy, despite all differences between countries, regions, cultures, customs, and companies in order to facilitate HR management with a common basis for all Toray Group companies around the world.
Step by step, each company is encouraged to implement and maintain a concrete HR management system in line with the following Toray G-HRM Fundamental Policy. However, at the same time, it is essential to value the merits of local HR management in each company based on the individual circumstances of country, region, culture, custom and company. Thus, it is necessary to promote the policy while integrating both approaches properly.
- Consistently recruit and retain core staff and promote long-term HR development programs
- (1) Consistently recruit core staff based on mid/long-term HR management views.
- (2) Sustain long-term HR development through emphasizing individual career development, promoting career interviews on development progress between supervisors and staff, and carrying out on-the-job training (OJT), together with training programs (Off-JT) and self-development.
- (3) Promote HR development by following up on each individual through MBO (Management by Objectives) and performance appraisal systems.
- Select and develop core staff who can win a place in the global competition
- (1) Recruit, retain and develop diverse and capable staff globally who understand and support the Toray Philosophy.
- (2) Provide selected staff with opportunities for sophisticated high-level training and global careers.
- (3) Promote staff, who have skills to assume management responsibility for Toray Group companies, to top management positions of each company, and also give them opportunities for selection to executive positions as well as core positions of Toray Industries, Inc.
- Pursue a “placing the right people to the right jobs” policy while enhancing fairness, understanding (by employees) through convincing explanations, and transparency
- (1) Make the best assignment for each employee and assigned organization by focusing on his/her ability and performance.
- (2) Place importance on fairness, understanding (by employees) through convincing explanations, and transparency when determining individual compensation, such as salary and bonus, by appropriately taking account all of the roles and responsibilities of the position, the employee's ability, as well as performance appraisal results based on the MBO (Management by Objectives).
- (3) Enhance the HR development system and the compensation system to value challenges as well as contributions to the team.
- Continue various management methods to further strengthen the company's business structure
- (1) Conduct and continue head-count management and labor cost management as an entire company in a well-balanced way appropriate for business environments.
- (2) Always sustain a flat, effective organizational structure and control the appropriate proportion of managerial staff.
- (3) Build a resilient organization through the appropriate management of diverse work styles.
Systematically Securing, Developing, and Promoting Core Staff Outside Japan at Group Companies
Toray Group regards the development of core staff at its group companies outside Japan as one of its priority management objectives. The Group makes active efforts to promote employees locally hired at these companies (national staff) to executive management positions, as well as to key posts and management positions at Toray Industries' head office. In fiscal 2023, a total of seven core staff outside Japan help manage Toray Group, with two serving as vice presidents of Toray Industries and five serving as director (riji), a position that is equivalent in scope and level of responsibility to senior management.
In terms of human resource development and promotions, Toray Group has been working on a succession plan and personnel development plan based on a medium- and long-term perspective and drawing up its Medium-Term Human Resources Plan with the goal of implementing systematic personnel assignments to ensure that core staff can tackle important business issues. The Group implements human resources strategies designed to support business strategies by verifying the availability of successor candidates for core positions and developing individualized development plans for future management candidates, including for core staff outside Japan. In addition, the Group is systematically fostering human resources by offering career development opportunities such as domestic and international job rotations.
Human resource development is systematically implemented using both on-the-job and off-the-job training. Off-the-job training consists of training implemented by each group company outside Japan. This is combined with grade-specific training programs held in Japan to ensure understanding of management principles and policies. These are linked with personalized long-term development plans. Toray Group, with direct involvement from the head office, is developing and regularly providing management training courses outside Japan specially designed for the particular circumstances and needs of group companies in each respective country.
Fiscal 2023 Training Courses Held for Core Staff Outside Japan
Japan-based courses
Training program | Managerial category | Participants |
---|---|---|
Toray Group Executive Seminar | Corporate executives | 15 |
Toray Group Senior Management Seminar | Department managers | 10 |
Toray Trainee Program | Section managers | 22 |
Total participants | 47 |
Courses held outside Japan
Training program | Managerial category | Participants |
---|---|---|
Toray Group U.S. Management Training | Department managers / section managers | 47 |
Toray Group EU Management Seminar | Department managers / section managers | 44 |
Toray Group Indonesia Management Seminar | Department managers / section managers | 23 |
Toray Group China Management Seminar | Department managers / section managers | 69 |
Toray Group Korea Management Seminar | Department managers / section managers | 19 |
Toray Group India Management Seminar | Section managers | 19 |
Total participants | 221 |
- * Training organized and carried out by sites outside Japan is not included in Toray Industries' company-wide training system.
Toray Group Executive Seminar (TGES) (Toray Industries, Inc.)
The Toray Group Executive Seminar (TGES) was established to develop executive human resources working at Toray Group companies outside Japan. It is designed to enhance Toray Group’s organizational strength by allowing participants to improve their understanding of the Toray Philosophy, the Long-Term Corporate Vision, the Medium-Term Management Program, and their mission and responsibilities as executives within the Toray Group. Learning takes place through formal discussions and informal conversations with the management team of Toray Industries. Since its inception in 2004, the program has generally been held every other year. In fiscal 2023, in-person training was held for the first time since the COVID-19 travel restrictions were lifted, marking the eighth such seminar. Fifteen participants from 15 group companies across Europe, the Americas, and Asia took part.
Through lectures and Q&A sessions with the president and the general manager of the Corporate Strategic Planning Division, participants deepened their understanding of the mindset, attitude, and fundamental thinking required of Toray Group executives. In sessions provided by external lecturers, the participants learned about leadership in the context of cross-cultural understanding, reflected on their own approach to management in their current workplace culture, and explored opportunities to strengthen their own group company in a way that is consistent with Toray's corporate culture.
As the fiscal 2023 seminar was conducted in person, it also provided an opportunity for dynamic interaction between the participants and became a meaningful way for them to enhance their personal networks.
Click here for the main initiatives for CSR Guideline 8, “Human Rights Promotion and Human Resources Development” in CSR Roadmap 2025.