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CSR Activity Report (CSR Guideline Activity Reports) - Human Rights Promotion and Human Resources Development
Creating a Positive Workplace for Employees
Toray Industries, Inc. has been working to further improve systems that help employees achieve a harmonious balance between work and family life, by offering a wider variety of lifestyle options for men and women. Support systems that exceed those legally mandated for childcare, family care, and maternity protection are provided, the result of the company’s commitment to making them accessible and responsive for a diverse range of employee needs. In 2007, the company was granted certification as a general corporate entity meeting the requirements for supporting the development of the next generation by Japan’s Ministry of Health, Labour and Welfare.
After acquiring the certification, Toray Industries revamped its child care support systems in June 2010 in an effort to encourage male employees to make use of them. Then in April 2011, the Company launched the Toray Smile Support Program, a point-based system that lets employees choose from various programs that provide financial assistance for childcare and purchasing homes. The Company initiated a telecommuting program in April 2012, aimed at making it easier for employees to work while raising children or caring for family members (the scope was expanded in October 2019 and the requirement of raising children or caring for family members in order to telecommute was eliminated in July 2020). Toray Industries also expanded the scope of its commuting allowance for taking the bullet train in October 2012. In April 2013, the Company improved its support systems once again, offering special leave for parents to prepare children for nursery school, and extending eligibility for leave to care for sick children. In July 2016, Toray Industries expanded its leave provisions for employees requiring special consideration as caregivers, and in January 2017, it eliminated restrictions on the number of times that employees can use long-term family care leave and lower-hour work schedule systems for caregivers. In July 2017, the Company started a flextime system without core-hour requirements for employees at the Tokyo and Osaka head offices. In April 2020, Toray Industries started to allow use of paid annual leave on an hourly basis, introduced a working-hour interval system.
In January 2021, the Company introduced hourly leave systems for caring for sick children or other family members, followed by the expansion of family-care programs in July 2022.
Major Support Systems for Employee Work and Family Life Balance
Category | Description |
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Prenatal and postnatal leave |
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Long-term childcare leave |
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Lower-hour work schedules for childcare |
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Long-term family care leave |
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Spouse’s childbirth leave |
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Lower-hour work schedules for caregivers |
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Leave to care for sick children |
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Family care leave |
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Toray Smile Support Program |
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Childcare services payment assistance |
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Telecommuting program |
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Registration system for reemployment |
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Commuting allowance for bullet train or other limited express travel |
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Note: Toray Group employees working near Nihonbashi in Tokyo can use a local consortium-based child care center (Kids Square Nihonbashi Muromachi).
Examples of Workplace Initiatives in fiscal 2021
Online Discussion Meeting Held Concerning Support for Balancing Work and Family Lives

Toray Group has set up a section on its employee welfare site called WELBOX to provide information on various work-life balance support programs. WELBOX also shares examples of work-life balance achieved by Toray Group employees. In fiscal 2021, a new initiative, WELBOX Online Salone, was held as an online discussion meeting for those interested in the cases featured on the site. Reflecting on the themes of "balancing work and childcare" and "examples of career struggles," the participants shared their daily struggles, and used it as an opportunity for communication that went beyond the usual workplace boundaries. Going forward, the plan to continue holding this meeting about twice a year.
Utilization of Childcare and Family Care Leave Systems (Toray Industries, Inc.)
FY | 2017 | 2018 | 2019 | 2020 | 2021 | |
---|---|---|---|---|---|---|
Employees taking childcare leave | Women | 68 | 58 | 60 | 66 | 56 |
Men | 3 | 4 | 10 | 22 | 40 | |
Employees taking family care leave | Women | 0 | 5 | 3 | 1 | 2 |
Men | 1 | 1 | 1 | 0 | 1 |
Note: Figures show the number of employees taking leave in each year.
Number of Employees Who Returned to Work after Childcare Leave and Family Care Leave (Toray Industries, Inc.)
Employees returning to work from childcare leave (%)
- ■Reporting scope
- Employees of Toray Industries, Inc.
- ■Target in fiscal 2021
- 100%
Result in fiscal 2021
99.0%
FY2020 | FY2021 | ||||
---|---|---|---|---|---|
Number of employees who returned to work | Percentage of employees who returned to work | Number of employees who returned to work | Percentage of employees who returned to work | ||
Childcare Leave | Women | 64 | 97.0% | 59 | 98.3% |
Men | 18 | 100% | 38 | 100% | |
Family Care Leave | Women | 2 | 66.7% | 2 | 100% |
Men | 0 | - | 1 | 100% |
Note: Number/percentage of employees returning to work per fiscal year
Employees taking leave for spouse’s childbirth (Toray Industries, Inc.)
FY | 2019 | 2020 | 2021 |
---|---|---|---|
Number of employees | 254 | 230 | 220 |
Initiatives to Reduce Overtime and Encourage Use of Annual Paid Leave (Toray Industries)
Reduction in employees who exceed 45 hours/month of non-statutory working hours (%)
- ■Reporting scope
- Toray Industries, Inc.
- ■Target in fiscal 2021
- Year-on-year reduction
Result in fiscal 2021
112.2%
- * In fiscal 2020, overtime work decreased due to pandemic restrictions on business activities. With the partial business recovery in fiscal 2021, overtime work increased compared to the previous fiscal year (76.0% compared to fiscal 2019)
Available annual paid leave used by labor union members (%)
- ■Reporting scope
- Toray Industries, Inc.
- ■Target in fiscal 2021
- About 90%
Result in fiscal 2021
89.6%
As part of its commitment to workplace innovation, Toray Industries makes provisions to help employees balance work and family life. Since fiscal 2008, regular workplace discussions are held in each workplace to raise awareness of different working styles, and working late at night or on holidays is prohibited, in principle. All lights in the workplace are turned off at a certain time at night, and company-wide "no overtime days" take place one day each month. The Company has been working on ongoing initiatives to reduce overtime hours and encourage employees to take annual paid leave. (Employees used 89.6% of available annual paid leave in fiscal 2021).
In fiscal 2010, Toray Industries set up a Work-Life Balance Committee (renamed the AP-G 2022 Labor-Management Committee in fiscal 2020), which focuses on further improving and operating the systems. The committee follows up on work-life balance initiatives, including support for balancing work and family life, reducing excessive working hours, enhancing mental healthcare, and support for healthy work lives. In addition to reviewing further possible measures, the committee also analyzes current conditions regarding ideal work styles (required work styles, working conditions, and labor-management rules), identifies the issues involved, and reviews and proposes steps to be taken.
Employee Health
Toray Industries sees employee health management as a management priority, and is taking strategic initiatives in this area. The group-wide Safety, Health, and Environment Committee reports on the results of health management initiatives, determines action plans, and promotes them in each workplace. Working in collaboration with the employee health insurance association, the Company actively promotes employee health by sharing health information via internal communication tools, holding participatory events using health information sites, and providing lifestyle disease prevention seminars.
Toray Industries is also addressing mental health, and since fiscal 2011 has been implementing employee stress check-ups through an external provider. This helps employees recognize their own stress levels and learn how to manage stress, which leads to an improved workplace environment. The stress check-ups are also carried out at group companies in Japan.
In recognition of these efforts, in March 2022, Toray Industries was again listed as a White 500 Company in the Certified Health and Productivity Management Organization Recognition Program.
Examples of Workplace Initiatives in fiscal 2021
Physical Function Evaluations at the Mishima Plant (Toray Industries, Inc.)

At the Mishima Plant of Toray Industries, a comprehensive health campaign (Health Promotion Plant -- Mishima) is being promoted to ensure that employees can work safely and in good health.
As part of this campaign, physical function evaluations recommended by the Japan Industrial Safety and Health Association were performed for employees of the factory and group companies operating on the premises. After completing a questionnaire, each person's physical function levels were measured. By confirming the gap between perceived and actual physical abilities, each individual's issues were identified. Participants were then encouraged to participate in the morning exercise program held at the plant before the start of work. Through these activities, the aim of the campaign is to improve the physical health of employees.
Going forward, Mishima Plant will continue to engage in activities to maintain and improve employee health through sleep seminars and walking events.
Dialogue with Labor Unions
Toray Industries holds meetings of the Central Labor and Management Council twice a year with the attendance of directors at the senior vice president level and higher and labor representatives at the union head level and higher. In addition to briefing the union on management information about Toray Group, the meetings facilitate ongoing dialogue with the union. In fiscal 2021, the number of meeting participants was limited in order to reduce the risk of COVID-19 infection.
Resolution of labor issues is undertaken at separate Labor and Management Council meetings.
Based on the union shop system, all regular employees, excluding those at the management level or accepted as exempted from labor-management consultations, are members of the Toray Workers' Union. As of March 2022, Toray Workers' Union membership stood at 8,168 workers.
Click here for the main initiatives for CSR Guideline 8, “Human Rights Promotion and Human Resources Development” in CSR Roadmap 2022.